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Outcome as a Service

Pay for outcomes, not hours.

Under the Outcome as a Service model, a measurable result is defined before work begins, such as software that passes your test protocol, a guaranteed response time, or a validated dataset. Payment is due once that result has been delivered.

How it works

A four-step process, with acceptance criteria agreed before any work begins.

  1. Outcome definition

    Definition of the expected result, such as a validated program, a guaranteed response time, or a qualified dataset.

  2. Acceptance criteria

    Written agreement on the test protocol, service level agreement (SLA), or data quality criteria.

  3. Delivery

    Engineering execution in accordance with your tools and standards, with regular progress reports.

  4. Payment upon acceptance

    The outcome fee becomes due once the agreed acceptance criteria are met.

Our offerings

Each offering is scoped and priced according to project requirements. Contact us to request a proposal.

Validated PLC Delivery

New or migrated Allen-Bradley and Siemens programs, accepted against a test protocol agreed in advance, either in simulation or during FAT.

Payment basis
Delivery of a program that passes the agreed test protocol.
Typical applications
Platform migrations, new machinery, and the redevelopment of undocumented code.

Remote PLC Care

Remote support for Allen-Bradley and Siemens PLCs with a guaranteed response time.

Payment basis
A monthly fee per site, with service credits applied if the agreed response time is not met.
Typical applications
Sites without in-house PLC engineering staff, legacy systems, and integrators requiring backup support.

Data Acquisition as a Service

Configuration of the acquisition system, signal validation, and delivery of clean, documented datasets accompanied by a technical report.

Payment basis
Validated data per channel per month, with a guaranteed minimum level of data availability.
Typical applications
Machine diagnostics, commissioning measurements, and temporary monitoring campaigns.

AI-Assisted PLC Documentation

PLC programs documented using large language model (LLM) tools and reviewed by an engineer, including I/O lists, tag descriptions, functional descriptions, and test procedures.

Payment basis
An accepted documentation package, priced per program.
Typical applications
Undocumented legacy code, audits, and handovers to maintenance teams.

Outcome-based or time and materials?

CriterionTime and materialsOutcome as a Service
Payment basisHours workedResults delivered
Delivery riskBorne by the clientShared with the provider
BudgetDetermined at completionDefined in advance
Best suited forOpen-ended or exploratory workMeasurable deliverables

Frequently asked questions

What happens if the outcome is not achieved?

The outcome fee is not charged, or the agreed service credit is applied.

Who owns the code and data?

All code and data become the client's property upon acceptance of the outcome.

Is it possible to start with a smaller scope?

Yes. An engagement can begin with a single program, one site, or a limited number of channels.

Discuss your project with us

Please share a brief description of your requirements. We will respond with clarifying questions or a proposal.

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